Factors affecting employee motivation

 Factors affecting employee motivation




For an organization to succeed employee motivation is a critical influencer and close attention needs to be given to factors that affect employee motivational levels (Güngör, 2011). Initial theories of motivation were looking for causes in the work environment and emphasized the importance of reward and punishment to motivate employees. Different theories in recent times state such as, the theory of self-determination work can be naturally enjoyable as well as interesting (Lazauskaite-Zabielske, Urbanaviciute, and Bagdziuniene, 2015).

According to Che Ahmat, Arendt, and Russell, (2019) employee motivation can be divided into two components which are intrinsic and extrinsic, which means behavior may be motivated by internal rewards such as positive emotion that an employee gets when a customer is served or an external reward such as financial bonus. 

Below is a conceptual framework of rewards and motivation used by (Aamir, Jehanzeb, Rasheed, and Malik, 2012) to elaborate on the factors of motivation.


 


Figure 1. Conceptual framework on Rewards and Motivation

Source: (Tumi, Hasan, and Khalid, 2021) Impact of Compensation, Job Enrichment, and Enlargement, and Training on Employee    Motivation

(Aslam et al., 2015) is of the view that it’s important to implement an attractive compensation system that works as an incentive for the existing employees of the organization to commit to staying within the organization. In the same manner, Job enrichment and enlargement policies, and effective training policies are supportive to an organization to improve the interest and commitments of its employees (Tumi, Hasan, and Khalid, 2021). Several dynamic frameworks have been formulated which predict factors comprised of affecting employee motivation (Tumi, Hasan, and Khalid, 2021). To further investigate reliable conceptual frameworks in examining the relationship between performance and its antecedents Tumi, Hasan, and Khalid, (2021) develop a framework covering compensation, training, job enrichment, and enlargement linked to employee motivation. The designed research framework is exhibited in Figure 2.

 

Figure 2. Theoretical Framework of the Study.

Source: (Tumi, Hasan, and Khalid, 2021) impact of compensation, job enrichment, and enlargement, and training on employee motivation


Compensation

Monitory and non-monitory compensation provided by an employer for services delivered can be defined as compensation. According to this notion, compensation can have a great range from a weekly paycheck to an occasional ticket to a baseball game (Zobal, 1998). A great way to reward effort and behavior which the organization wishes is through incentives. A change in behavior by employees will be seen if they believe working harder or prioritizing their actions will be rewarded with something of value to them (Taylor et al., 2012).  While Catanzaro (2001) is of the view that motivation is affected by rewards and also stated motivated employees are deeply affected by rewards. Randy K Chiu et al., (2002) state the following to be important factors to retain and motivate employees’ base salary, merit pay, year-end bonus, cash allowance, housing provision, overtime allowance, and individual bonus. Organizational pay systems can also be connected to employee motivation this can help ensure the validity of the salary, and does the employee receive the deserved amount for their work or not (Milne, 2007).

 

Training

According to Kinnie et al. (2005), training is a way of dealing with skill deficiency. Conti, (2005) defines training as a factor in improving an employee's present or future performance by raising their capacity to perform by learning or altering their attitude, which results in an improvement in their skills and knowledge. Tumi, N., Hasan, A., and Khalid, J., (2021) elaborate that for organizations to effectively deal with complex tasks contribution from their knowledgeable, skilled human capital is required. (Tabassi, 2012) is of the view for a task to be fulfilled with a group of employees motivation plays a considerable role in training and improvement of teamwork, he further goes on to state that skill development in team members is motivated through training. Furthermore, Wright and Geroy (2001) state through advanced and effective training programs employee competencies could be transformed to improve employee motivation as a result they will perform their jobs efficiently.

 

Job enrichment and enlargement

Job enrichment is a technique that involves giving existing employment new components to make them more engaging. Examples of job enrichment include the addition of new tasks (also known as job enlargement), the diversification of skills, the addition of meaning to jobs, the development of autonomy, and the provision of feedback (Vulpen, 2022).

Milne (2007) is of the view through job enrichment and enhancement employee satisfaction can be attained and as a result, we would see improvements in organizational commitment this would motivate employees to put their sincere efforts towards organizational success.  The freedom to organize work processes and time is offered to employees through job enrichment and enlargement. Stress levels associated with the job will reduce through this and motivate employees to perform well (Tumi, Hasan, and Khalid, 2021). Furthermore, Robbins and Everitt,(1996) are of the view varying employee tasks and providing them with the opportunity to experience different types of tasks play an important role in employee motivation.

Wright and Geroy, (2001) are of the view that job enrichment mirrors as a feeling of satisfaction, which can be derived by the individual through work itself. Organized and well-structured jobs allow employees to feel like human beings rather than units of production. Job enrichment and enhancement strategies of an organization are highly reliant on employee motivation and performance (Dost, Ur-Rehman, and saleem, 2012).

To conclude when analyzing the above stated the author believes for an organization to succeed employee motivation is a critical influencer and factors that affect employee motivation should be given close attention. Motivation can be divided into two components which are intrinsic and extrinsic. It’s very important to implement both components of a reward scheme for an organization to achieve success and long-lasting progress.


Reference

Aamir, A., Jehanzeb, K., Rasheed, A. and Malik, O., 2012. Compensation Methods and Employees’ Motivation (With Reference to Employees of National Commercial Bank Riyadh). International Journal of Human Resource Studies, 2(3), p.221. [online] Available at: https://doi.org/10.5296/ijhrs.v2i3.2474 [Accessed 6 August 2022].

Aslam, A. Ghaffar, A. Talha, T. Mushtaq, H. (2015). Impact of compensation and reward system on the performance of an organization: An empirical study on banking sector of Pakistan. European Journal of Business and Social Sciences, 4(08), 319–325.

Catanzaro, T., 2001. Compensation & Motivation. Journal of Veterinary Emergency and Critical Care, 11(1), pp.62-65. [online] Available at: http://10.1111/j.1476-4431.2001.tb00064.x.

Che Ahmat, N., Arendt, S. and Russell, D., 2019. Examining work factors after Malaysia’s minimum wage implementation. International Journal of Contemporary Hospitality Management, 31(12), pp.4462-4481. [online] Available at: https://doi.org/10.1108/IJCHM-10-2018-0827 [Accessed 5 August 2022].

Chiu, R. and Babcock, R., 2002. The relative importance of facial attractiveness and gender in Hong Kong selection decisions. The International Journal of Human Resource Management, 13(1), pp.141-155. [online] Available at: http://10.1080/09585190110092857.

Conti, G., 2005. Training, productivity and wages in Italy. Labour Economics, 12(4), pp.557-576. [online] Available at: https://citeseerx.ist.psu.edu/viewdoc/download?

Dost, M., Ur-Rehman, Z. and saleem, s., 2012. The Job Enrichment Causes High Level of Employee Commitment During the Performance of their Duties : A Behavioral Study from Pakistan. Oman Chapter of Arabian Journal of Business and Management Review, 1(9), pp.135-145. [online] Available at: http://10.12816/0002167 [Accessed 7 August 2022].

Entis, L., 2022. The 25 Best Companies for Employee Compensation and Benefits. www.entrepreneur.com. [online] Available at: https://www.entrepreneur.com/article/234183 [Accessed 8 August 2022].

Güngör, P. (2011). The relationship between reward management system and employee performance with the mediating role of motivation: A quantitative study on global banks. Procedia-Social and Behavioral Sciences, 24, 1510–1520.

Kinnie, N., Hutchinson, S., Purcell, J., Rayton, B. and Swart, J., 2005. Satisfaction with HR practices and commitment to the organisation: why one size does not fit all. Human Resource Management Journal, 15(4), pp.9-29. [online] Available at: http://10.1111/j.1748-8583.2005.tb00293.x [Accessed 7 August 2022].

Lazauskaite-Zabielske, J., Urbanaviciute, I. and Bagdziuniene, D., 2015. The role of prosocial and intrinsic motivation in employees’ citizenship behaviour. Baltic Journal of Management, 10(3), pp.345-365. [online] Available at: http://doi.org/10.1108/BJM-05-2014-0085 [Accessed 5 August 2022].

Milne, P. (2007). Motivation, incentives and organizational culture. Journal of Knowledge Management, 11(6), 28–38.

Paarlberg, L. E. Lavigna, B. (2010). Transformational leadership and public service motivation: Driving individual and organizational performance. Public Administration Review, 70(5), 710–718.

Robbins, T. and Everitt, B., 1996. Neurobehavioural mechanisms of reward and motivation. Current Opinion in Neurobiology, 6(2), pp.228-236. [online] Available at: http://10.1016/s0959-4388(96)80077-8 [Accessed 7 August 2022].

Tabassi, A., 2012. Effects of training and motivation practices on teamwork improvement and task efficiency: the case of construction firms. Human Resource Management International Digest, 20(3). [online] Available at: http://10.1108/hrmid.2012.04420caa.001 [Accessed 7 August 2022].

Taylor, S., Beardwell, J., Claydon, T., Torrington, D., Hall, L., Atkinson, C., Redman, T. and Wilkinson, A., 2012. Human resource management. 1st ed. Harlow: Pearson Custom Publishing.

Tumi, N., Hasan, A. and Khalid, J., 2021. Impact of Compensation, Job Enrichment and Enlargement, and Training on Employee Motivation. Business Perspectives and Research, 10(1), pp.121-139. [online] Available at: https://doi.org/10.1177/2278533721995353 [Accessed 6 August 2022].

Vulpen, E., 2022. Job Enrichment: A Full Guide (including 12 examples) - AIHR. AIHR. [online] Available at: https://www.aihr.com/blog/job-enrichment/ [Accessed 9 August 2022].

Wright, P. and Geroy, G., 2001. Human competency engineering and world class performance: a cross‐cultural approach. Cross Cultural Management: An International Journal, 8(2), pp.25-46. [online] Available at: http://10.1108/13527600110797227 [Accessed 7 August 2022].

Zobal, C., 1998. The “ideal” team compensation system ‐ an overview: Part I. Team Performance Management: An International Journal, 4(5), pp.235-249. [online] Available at: https://doi.org/10.1108/13527599810234182 [Accessed 9 August 2022].

 









Comments

  1. Hitka et al. (2019) defines motivation as a psychological process that fuels and sustains individual’s actions in connection with his/her job or task. Motivation has played a major role on employees’ productivity and as one of the main ingredients of management process, managers and leaders should possess adequate understanding on the factors and forces that enhance motivation.

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    Replies
    1. Agreed apart from employee productivity, Pfeffer (1998) in his wide-ranging review of “the motivation and staff morale research” determines that companies with motivated employees are 30 to 40 more productive.

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  2. This comment has been removed by the author.

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  3. Kenneth Wayne Thomas (2009) proposes four intrinsic rewards for employee’s as
    1. Meaningfulness – employee realising that the tasks they carry out are worthy,
    2. Choice – being able to decide the method to complete a task,
    3. Competence – ability to perform a task well,
    4. Progress – making a substantial developments towards achieving goals.

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    Replies
    1. Agreed, Aamir, Jehanzeb, Rasheed and Malik, (2012) is also on the view that bellow factors are intrinsic rewards for motivation,
      01. Meaning full work
      02. Autonomy
      03. Training
      04. Feedback

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  4. Employee performance is directly based on the function of the training, with motivation and employee performance. Training assist to generate good result in performance, if training is good performance is also good. Staff training and development is another crucial motivator in organizations. Further (Saif ullah malik et’al 2012) states employees plays more important factors in the success and failure in the organization

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    1. Agreed and furthermore, given that many of the resources that businesses owns can be replicated, except for human resources, the long-term success and competitive advantage of businesses today depend on paying importance to human resources.
      Undoubtedly, training programs are an ongoing human resources management function that helps employees adapt to new circumstances or situations and improve their ability to make decisions and solve problems in these situations. Training is a key component of the investments that employers make since it shows how much value they place on their employees. Employees who take part in training programs for which the costs are paid by their employers may feel fortunate and see an improvement in their knowledge and skills. In this manner, employees can perform their tasks in a more motivated manner without feeling insufficient (Ozkeser, 2019).

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  5. Motivation is an art with the purpose to get individuals work willingly and influencing them to behave in a certain manner to accomplish their tasks (Maduka & Okafor, 2014).
    Rewards promotions recognitions motivate employee. Quality working environment is also affect to employee motivation.

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    1. Agreed in further elaborating to the said there are two types of motivation which are intrinsic and extrinsic motivation, employees may be naturally motivated to achieve corporate objectives. When someone works because they find it interesting or enjoyable, this is known as intrinsic motivation. This kind of motivation frequently results from a positive response to the activity at hand, such as interest, involvement, curiosity, satisfaction, or a stimulating challenge. Extrinsic motivation, on the other hand, requires a necessity between the action and specific outcomes. It is a controlled motivator in that people perform tasks in response to external pressure and the requirement for particular results (Zhang and Liu, 2022).

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